Policy

Privacy Policy

Last Updated: September 19, 2026

Science of Beauty Annapolis respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing skincare products, contacting us, or interacting with our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Information submitted when contacting us

When you place an online order, we collect the information necessary to process, fulfill, and support your purchase.

Our website may also collect basic technical information automatically, such as browser type, device information, IP address, and website usage information for security, troubleshooting, and website operation.

Payment Information

Online payments are processed securely through Stripe.

Science of Beauty Annapolis does not directly collect or store your complete credit or debit card number or card security code. Payment information is submitted through Stripe's secure payment services and is subject to Stripe's privacy and security practices.

We may retain limited payment-related information provided by the payment processor, such as payment status, transaction identifiers, payment method type, and limited card information such as the card brand and last four digits when necessary for order administration and customer support.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Process payments
Provide order and customer support
Communicate with you regarding your purchase
Respond to questions or requests
Maintain transaction and business records
Prevent fraud and protect the security of our website
Comply with applicable legal, accounting, and regulatory requirements
Improve the operation and customer experience of our website

We do not sell your personal information.

Sharing of Information

We may share information with service providers when necessary to operate our business and provide requested services.

These providers may include payment processors, website hosting providers, delivery or shipping providers, and other technology or business service providers.

Information is shared only as reasonably necessary for those providers to perform their services or as required by law.

Appointment Booking

Appointment scheduling is provided through an external booking service.

When you follow a booking link from our website, you are leaving the Science of Beauty Annapolis website and interacting with that provider. Information submitted through the booking service is also subject to that provider's privacy practices and terms.

Shipping

We usually ship skincare product orders within two business days. If an order includes an out-of-stock item, fulfillment may take additional days while the item is backordered.

Shipping timelines are estimates and may vary based on product availability, carrier activity, holidays, weather, and other circumstances outside our control.

Returns and Refunds

We accept returns of items that are in their original packaging, unopened, unused, and undamaged. Eligible returned items may receive a full refund.

If an item has been opened or partially used and you have a concern or complaint about the product, please reach out to your skincare professional so the concern can be reviewed appropriately.

Appointment Cancellation

We get it that sometimes things come up and you may need to cancel. Science Of Beauty has a 25% cancellation fee. If you are unable to make the appointment, please kindly notify us as soon as possible to reschedule.

Gift Cards

Online gift card purchases may be processed through our external booking or gift-card provider. Information provided when purchasing or sending a gift card through that service is subject to the provider's applicable privacy practices and terms.

Cookies and Website Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, security, shopping-cart operation, checkout, and maintaining your browsing session.

Third-party services integrated with the website may also use cookies or similar technologies according to their own policies.

You may configure your browser to restrict cookies; however, disabling necessary cookies may prevent shopping-cart, checkout, or other website functionality from working correctly.

Data Security

We use reasonable administrative and technical measures designed to protect personal information and secure online transactions.

Payment card information is handled through our payment processor rather than stored directly by Science of Beauty Annapolis.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain order, customer, and transaction information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and accounting records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Choices

You may contact us if you would like to request access to, correction of, or deletion of personal information that we maintain about you, subject to information that we may be required or permitted to retain for legal, accounting, transaction, security, or other legitimate business purposes.

Children's Privacy

Our website and online store are intended for a general adult audience and are not designed to knowingly collect personal information from children.

External Websites

Our website may contain links to external websites or services, including appointment booking, gift cards, social media, maps, and payment-related services.

Science of Beauty Annapolis is not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies when using those services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements.

The current version will be posted on this page with the updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Science of Beauty Annapolis using the contact information provided on our website.